How do I generate a check issue file confirmation report?

After your check issue files have been successfully processed the bank will send you an auto confirmation report within a few minutes. You’ll receive the auto-confirmation report in the same method you used to upload the file: 

• If you submitted the file via FTF, then you’ll receive the auto confirmation report via FTF labeled “Confirm.”  
• If you submitted your file via Secure File Transfer Protocol (SFTP), then you’ll receive the auto confirmation report via SFTP.  

The report will include the number of records and total amount of the file. If you do not receive the auto confirmation report, then the file didn’t reach its destination.  

You can easily access the check issue file confirmation reports in Online Banking for Business. Here’s how:  

1. In Online Banking for Business, select the Payments & Receivables tab.   
2. Under “File Transfer Facility”, select Received Files.   

You can search and sort the files and download them if necessary. 

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